Skip to main content

The (Missed) Shot Heard 'Round the World (Posted April 11, 2016)

At last year’s ACC Tournament semifinal (basketball) game between Notre Dame and Duke, the halftime entertainment included giving someone an all-expense-paid trip to the game with the chance to take a half-court shot for $1 million.  Scott Park was the lucky winner, and he and his wife made the trip from Virginia Beach to attend the game and for Scott to take the shot.  When the time came, he took the ball in both hands, eyed the basket, ran to the half-court line, and launched the ball into the air with everything he had.  And it sailed . . . to about the foul line. 

Almost immediately, this seemingly epic failure of a grown man to throw an air-filled leather ball just over 45 feet was turned into vines and videos that littered the Internet.  Comments were immediately flowing like “can you believe how bad that shot was” and “why did that dude even try”.  With the virtual anonymity of the Internet, people can be brutal!

What these anonymous couch potatoes didn’t know was, that for the past eight years, Scott has been through a horrendous medical ordeal that resulted in his undergoing a very rare type of kidney transplant. Since the transplant, he and his wife make a five-hour journey every other Friday from their home to Baltimore for him to receive an infusion of an experimental drug, and then they drive home.  All of this has severely weakened Scott. 

Going into this moment, he KNEW there was absolutely no way he was going to come close to making the shot.  In other words, he KNEW that he was about to have a very embarrassing ten seconds in front of A LOT of people.  He didn’t care.  He wasn’t going to let those ten seconds define him – at least not negatively.  He was just glad he had the chance to walk out on the court under his own power and give it a shot. 

As real estate and mortgage professionals, we meet people almost every day who feel like they have “ten seconds” of embarrassment that has defined their lives – it usually comes in the form of a bankruptcy, a foreclosure, or some other financial reversal of fortune.  The moment we meet these folks, we have an almost immediate opportunity to help them realize they don’t need to let that embarrass or define them.  While the realities connected with a bankruptcy or foreclosure cannot be wished away or made void with a hug, we have a special ken of knowledge that enables us to give them hope and a way to pursue the dream of owning a home again (or for the first time) – THAT is what makes us essential to this process, and we should never tire of letting people know this.


The very people we touch (figuratively) and help then become our biggest advocates and referral sources – advertising and marketing you CAN’T buy.  “You HAVE TO go with my real estate and mortgage folks!!!  They helped me get into this house when I was convinced I would NEVER be able to afford a house IN MY LIFE!!!”  You’ve suddenly become their genie and their fairy godmother all rolled into one.  Don’t take that too literally, though – it’s not a look most of us could pull off. 

Comments

Popular posts from this blog

Posted August 31, 2015

Fast . . . So They’re Not Furious InSellerate , a lead-generation company, conducted a study that yielded some very interesting insights: •    32% of consumers expect a company to respond to an online inquiry within 30 minutes •    42% of consumers expect contact within one hour •    M ore than half of the companies studied (56.34%) did not respond to the online or email inquiry at all Of those companies that did respond, the average response time exceeded 24 hours, and the primary response vehicle was email, which is a passive, relatively non-effective method of contact .   The take-away thought from all of this is “no kidding”, of course, but it underscores the wisdom that a lead is only as good as the work you put into it. Safety Over Sales According to a USA Today article, realtors in Iowa are taking steps to ensure the safety of all agents. The initiative includes an optional seller contract that prohibits any agent from ...

An Indelible Lesson

This is a reprint from about nine months ago, but I thought the timing is right to revisit this subject.   Recently, I saw this gentleman at the gym whose upper body was almost entirely covered in tattoos.   I struck up a conversation with him and learned that it took well over 100 hours, and it cost $85/hour.   As we continued to chat, I was doing the math in my head: $85 X 100 hours = $8,500 !   Being the mortgage geek that I am, my next thought was, “I’m staring at a walking, talking down payment on a house!”   There’s a huge misconception floating out there that 20% is required as a down payment.   There are those products that do require such an amount, but there are so many others that don’t.   A very popular loan option only requires 3.5%.   In the case of my new gym acquaintance, $8,500 represents a 3.5% down payment on a $242,000 mortgage – that’s not a palace, but that amount of money could buy a modest home in a nice neighborho...

Perspective Produces Progress

Each week I try to write something that will either make you think about a rather humdrum mortgage/real estate topic in a new way or at least clear the cerebral cobwebs.   Admittedly, some weeks I’m better at accomplishing that than others – my apologies for those “off” weeks.   As I’ve been trying to come up with a topic for this week’s missive, it’s not so much that I’ve been hitting a brick wall that’s been keeping me from inspiration, it’s that I’ve felt sort of “dragged down” by so many things that have been happening here in our own backyard over the past few weeks that have been . . . less than inspiring.   It seems that wherever you turn – TV, radio, Facebook, Instagram , newspapers (they still exist) – one party isn’t happy unless the opposing party is proven wrong and/or devastated.   I’m not advocating the philosophy that “everyone’s a winner and should get a trophy just for showing up” – I’m an advocate of just the opposite when it comes to c...